General:
Q: Why are we switching platforms?
A: We've made a commitment to our members by actively listening to their feedback. We're thrilled to announce that we're transitioning to a more intuitive, user-friendly, and engaging platform that will elevate your experience with us.
Q: When will the switch happen?
A: Mark your Calendar! We’re moving on April 1.
Q: Will my existing account and profile be transferred for me?
A: Yes. Your profile originates from TEI.org that same profile data has been added to TEI Engage.
Q: Can I manage my profile and notifications?
A: We encourage you customize your profile and notifications to your liking.
Q: How can I access TEI Engage?
A: Visit teiengage.tradewing.com
Q: What devices can I use to access TEI Engage?
A: You can use your mobile device to add TEI Engage to your home screen. Now you can keep up with discussion groups and committees on the go!
Technical:
Q: If I’m having trouble logging in, who should I contact?
A: Please contact support@tei.org
Q: Can I still access TEI Connect after the switch?
A: TEI Connect will not be available after April 30th. Anyone trying to access TEI Connect after that date will be redirected to TEI Engage.
Engagement:
Q: What type of content can I share on TEI Engage?
A: TEI Engage allows you to post messages in your communities, interact with content shared by other TEI members by commenting and liking, publish articles for sharing within your communities, and craft interactive polls to engage fellow members.
Q: How do I connect with other TEI members on TEI Engage?
A: Connect with fellow members by posting messages in your communities. Access other TEI members and make use of the direct message feature which allows you to connect with a single member or a group of TEI members at once.